Connection, Cooperation and Contribution

There is little doubt that the movement from the managerial, authoritarian, hierarchical management style into a self-renewing, democratized and collaborative one initially provides instability, and can be organizationally painful. However, the movement from task activity to the work process orientation will mean that every individual will focus on processes, rather than tasks, and succeed with three specific competencies:

Communicative connection

            Interpersonal cooperation

                    Useful contribution.

A constructive work "process" is a group of tasks executed together to create outcomes that have value for customers.  Assisting each individual toward "individual team leadership", by encouraging connection, cooperation and contribution to this process, is the purpose of GEMA™-Lead360. "Knowing the jobs of each other" is a way of getting everyone involved in the "process" of the work.  By encouraging individual associates to function more competently with each other, it follows that the relationships with customers also improve and as customer satisfaction increases, so does shareholder value.  GEMA™-Lead360 is most useful in organizations that make efforts to equitably integrate the special interests of employees, customers and shareholders.  

Integral to the promotion of collaborative leadership is the inclusion of clear performance standards, intentional information flow and a context of taking personal responsibility for self-improvement.  These standards are specific to each unique organization and by using GEMA™-Lead360, an organization can determine its current level of functioning as a base rate to compare to future improvement.  Norms are created for each organization or functional process, as a defined grouping.  GEMA™-Lead360 is poised to facilitate an awareness of these standards and make specific and individualized efforts toward improvement, as perceived by peers, direct reports and the organization's leadership.  GEMA™-Lead360 is effective in establishing these standards in the minds of all courageous contributors and also encourages continuous improvement.

Using GEMA™-Lead360, an attitudinal and behavioral shift occurs more deeply than occurs with a simple structural change and leadership mandates.

Go To:      Special Features of GEMA™-Lead360